Wangxiaowang ERP Privacy Policy
Version: August 2026
Last Revised: August 6, 2026
Effective Date: August 6, 2026
Scope of Application: All products and services (collectively referred to as the “Services”) provided by Fuzhou Wangxiao Software Technology Co., Ltd. and its affiliates (hereinafter collectively referred to as “Wangxiaowang ERP” or “we”), including but not limited to the official website [https://www.wxwerp.com], ERP system, mobile applications, browser plug‑ins, API access services, regardless of how you access our Services or interact with us.
Important Notice
Respecting and protecting personal information is a fundamental long‑standing policy of Wangxiaowang ERP. We fully recognize the importance of your personal information and shall collect, use, store, protect, share and delete your personal information in accordance with the principles of lawfulness, legitimacy, necessity and good faith.
Before you use our Services and submit your personal information to us, please read this Policy carefully, especially the bold‑faced sections, to understand our practices for processing and protecting personal information and make your choices in accordance with this Policy.
Your use of Wangxiaowang ERP Services constitutes your clear knowledge of and acceptance of all terms and conditions governing personal information protection set forth by Wangxiaowang ERP. You may withdraw your consent at any time. Withdrawal of consent shall not affect the processing of personal information performed by us prior to such withdrawal based on your prior consent.
Contact Information:
Email: service@wxwerp.com
Telephone: 400‑893‑1006
Address in China: Unit 2301‑B, Century Bailian, Taijiang District, Fuzhou City, Fujian Province
Table of Contents
How We Collect and Use Your Personal Information
How We Use Cookies or Similar Technologies
Recipients with Whom We Share, Transfer or Publicly Disclose Your Information
Information Storage and Cross‑Border Transmission
How You May Manage Your Information
How We Protect Your Information
Protection of Minors’ Personal Information
Response to Personal Information Security Incidents
External Links
Amendments to This Policy
Compliance Statement
How to Contact Us
1. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or in other forms that relates to an identified or identifiable natural person, excluding anonymized information. In different business scenarios, we collect and use your personal information within the scope necessary to deliver service functions.
(1) When you visit our website
To deliver website content to your device and ensure normal service operation, we may temporarily collect and store technical information including IP address, browser type and version, time zone settings and region, browser plug‑ins and versions, operating system, access time, and page access records. Such data is used for website adaptation, security protection and service optimization.
(2) When you use ERP, mobile and browser plug‑in Services
Account and Identity Information: including account credentials, mobile phone number, email address, enterprise or store name, role permissions, login status, etc. Used for registration and login, identity verification, permission control, service notifications and after‑sales support.
Authorization‑related Information: including e‑commerce platform store authorization information, API access credentials, tokens, authorized sites, authorization validity periods, etc. Used for service integration, permission control and authorization status maintenance. We strictly use data within authorized scopes and will not obtain data beyond authorized limits.
Business‑related Information: including product information, inventory data, order information, logistics information, buyer‑fulfillment‑required data such as name, delivery address and contact phone number. Such data is used solely for order management, order fulfillment and shipment, logistics distribution, after‑sales processing and compliance traceability.
Operation Log Information: including operation records, feature usage statistics, error logs, API invocation records, etc. Used for fault troubleshooting, feature optimization, security auditing and compliance traceability.
(3) Background System Configuration Information related to adminSetting
To deliver stable system functions, platform integration capabilities and enterprise‑grade configuration capabilities, we store service‑operation‑related configuration contents in background system configurations (including without limitation adminSetting, system settings, plug‑in configurations, platform configurations, API configurations). Such configurations may include:
Basic Service Configurations: e.g. feature switches, menu display rules, default language, customer service contact details, help links, announcement configurations, client or plug‑in download addresses.
Platform and Store Integration Configurations: e.g. platform API endpoints, authorization modes, application identifiers, sites, currency units, logistics channels, warehouses, taxation, invoices, order synchronization, product listing and inventory synchronization and other necessary configurations.
Security and Interface Configurations: e.g. open‑API keys, signature rules, callback addresses, proxy or routing rules, IP whitelists, access restrictions, API call audit configurations.
Enterprise Management Configurations: e.g. sub‑account permissions, roles, departments, store assignments, automatic processing rules, message push, order rules, import‑export rules.
adminSetting may contain sensitive information such as business credentials, keys, tokens, callback addresses, store or enterprise configurations. We process these configurations solely for purposes of providing, maintaining, debugging, auditing and securing Services. We implement access control, encrypted storage, log auditing, least‑privilege principles and desensitized display measures. Without your authorization or legal and regulatory requirements, we will not use such configurations for purposes unrelated to Services nor disclose them to irrelevant third parties.
2. How We Use Cookies or Similar Technologies
When you visit our website or use our Services, we may deploy Cookies, local storage or comparable technologies to recognize your browser or device, preserve login status, language preferences, access preferences and security verification information, and support statistical analysis and service optimization. You may disable Cookies via your browser settings; however, this may impair normal operation of partial Services.
3. Recipients with Whom We Share, Transfer or Publicly Disclose Your Information
We strictly abide by the principles of lawfulness, legitimacy, necessity and good faith. We share your personal information for specified, explicit purposes only and only share information directly relevant to purposes described in this Policy.
Authorized Service Providers: To guarantee normal service delivery, we may share necessary information with logistics service providers, payment institutions, cloud service providers, tax service providers, e‑commerce platforms or technical service providers. Partner third parties shall process information in accordance with agreements and assume confidentiality and security obligations.
Mandatory Legal Requirements: Upon receipt of lawful requests from judicial authorities, regulatory authorities, tax authorities and other competent bodies, we will disclose your personal information to the minimum extent permitted by applicable law and retain relevant records.
Corporate Restructuring and Change of Control: In the event of merger, acquisition, asset transfer or comparable corporate transactions, your personal information may be transferred as part of the transaction. We will require the receiving successor to continue to abide by this Policy.
Affiliated Companies: We share necessary information with our affiliates solely for internal service administration and business collaboration purposes. Affiliated companies shall comply with personal information protection requirements under this Policy.
We strictly prohibit selling, renting or trading your personal information, and will not use your information for any non‑compliant or unnecessary commercial purposes.
4. Information Storage and Cross‑Border Transmission
(1) Information Storage
Your personal information and service configurations are uploaded to compliant servers for centralized storage and administration. Retention periods are determined in accordance with applicable laws, regulations, industry standards and processing purposes, adhering to the “shortest necessary retention” principle. Information for order fulfillment and after‑sales processing shall be deleted or anonymized upon expiry of necessary retention periods. Information for identity verification and account security shall be retained while your account remains active. Logs for security auditing and compliance traceability shall be retained in accordance with statutory and business security requirements.
(2) Cross‑Border Transmission
Our primary data storage servers are located within mainland China. Where cross‑border transmission becomes necessary for cross‑border e‑commerce platform integration, logistics fulfillment, customer support or other legitimate business scenarios, we will comply with applicable laws and regulations, implement adequate security safeguards, and obtain your authorization and consent where required.
5. How You May Manage Your Information
You may query, correct, update or delete your personal information via system functions or by contacting our customer service. We will process your requests in accordance with applicable laws after verifying your identity. You may also apply to obtain copies of your personal information, withdraw authorization consent, restrict unnecessary processing, or submit inquiries and complaints regarding personal information processing practices.
6. How We Protect Your Information
We have established an information security assurance system in compliance with applicable laws, regulations and industry standards, and implement technical and administrative safeguards to protect your personal information and system configuration security.
Technical Safeguards: transmission encryption, static‑data encryption, access control, sensitive‑information desensitization, firewalls, intrusion detection, vulnerability scanning and other measures.
Administrative Safeguards: permission governance, least‑privilege principle, audit logging, confidentiality policies, staff security training, permission review and off‑boarding permission revocation mechanisms.
Compliance Auditing: regular information‑security compliance audits to continuously improve protection capabilities for personal information and system configurations.
7. Protection of Minors’ Personal Information
Our Services are primarily intended for enterprises and adult users and are not designed for minors. If you are under 18 years of age, you must obtain explicit consent from your parents or other guardians prior to using our Services. If we become aware that we have inadvertently collected personal information from minors, we will promptly take measures including deletion of such data.
8. Response to Personal Information Security Incidents
We maintain a cybersecurity incident response plan. Upon occurrence of a personal information security incident, we will activate emergency response procedures, implement loss‑control, investigation and remediation measures, and notify users and report to regulatory authorities in accordance with applicable provisions.
9. External Links
Our website or Services may direct you to third‑party websites or services. Please note that such third‑party sites and services are not governed by this Policy. We recommend that you review the privacy policies, terms of use and other policies published by third‑party operators.
10. Amendments to This Policy
We may update or revise this Policy to reflect changes in applicable laws and regulations, business development and industry compliance requirements. For material revisions, we will notify you by reasonable means including official website announcements, in‑system messages or emails. Your continued use of the Services following policy updates constitutes acceptance of the revised terms.
11. Compliance Statement
We abide by the Personal Information Protection Law of the People’s Republic of China, Cybersecurity Law of the People’s Republic of China, Data Security Law of the People’s Republic of China and other applicable laws and regulations. We standardize collection, use, storage, protection, sharing and deletion of personal information and system configurations, and accept supervision from competent regulatory authorities, industry institutions and users.
12. How to Contact Us
If you have questions, comments or suggestions regarding this Policy, or wish to submit requests for access, correction or deletion of personal information, or report information‑security‑related issues, please reach us via the following channels:
Email: service@wxwerp.com
Telephone: 400‑893‑1006
Address in China: Unit 2301‑B, Century Bailian, Taijiang District, Fuzhou City, Fujian Province
© 2026 Fuzhou Wangxiao Software Technology Co., Ltd. All Rights Reserved.