By email: copyright@亚马逊.com
By Mail: Copyright AgentAmazon.com Legal DepartmentP.O. Box 81226Seattle, WA 98108Courier
Address: Copyright AgentAmazon.com Legal Department410 Terry Avenue NorthSeattle, WA 98109-5210 USA
Ithas come to our attention that "B" is using the "A" trademarkwithoutlicense or prior written authorization from "A".
"A" holds federal trademark registrations in the UnitedStates. So "B" listings violate "A" trademarkand intellectual property rights. You are also in breach of AMAZON'sParticipation Agreement.
Therefore,we demand that you immediately remove alllistings on Amazon.com in which "B" utilizes our trademarks and images protected bycopyright.
"B" currently has at least one listing on Amazon.com forproducts thatutilize "A's" trademarks and/or copyrights without authorization.
Seethe following ASIN: B001234567
"A" is the only entity authorized to provide authorization tosell its products onAmazon.com. Your listing constitutes a violationof "A's" trademark rights, copyrights, and Amazon's ParticipationAgreement.
"B"'s infringing listings must be removed immediately toprevent damageto "A" brand and lost sales.
While "A" hasmany options available under this state. But we would preferto resolve thismatter amicably. Please confirm to us in writing within 24hours, that you have:
(1)Removed all of "A's" trademarks and copyright material from yourAmazon.comlistings and any other website or public display you operate;
(2)Removed all of "A's" listings of products it claims to beassociated with "A's", including but not limited to the ASINs listed above
Failureto take action within 24 hours will force us toreport this serious violationto the Amazon seller performance team. This islicensed products to Amazon.comas well, Amazon seller performance team willtake such violations veryseriously, possibly resulting in removal of yourselling privileges onAmazon.com.
Thankyou for your attention to this matter. Pleasecontact us if you have anyquestions.
- The ASIN/ISBN of the item"s detail page and the product title
- The store or business name of the seller you are reporting
- A concise explanation of the violation
- Proof of the violation:
--Amazon.com Order ID of a test buy that confirms the violation
--Copy of your trademark registration certificate
--Proof of purchase for the product’s UPC bar code
--Photos of the item(s) you received in the test buy
- Your address, telephone number, and e-mail address
- A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the trademark owner or authorized to act on the trademark owner"s behalf.
大家都出来讨论看看怎样的才是最高效的。
1、从AM后台Contact Seller Support开case投诉， Report a violation
https://sellercentral.亚马逊.com/hz/contact-us
2、以权利人身份投诉侵权
https://www.amazon.com/gp/help ... ement
3、以买家身份test buy投诉
http://www.amazon.com/gp/help/reports/contact-us
在美国亚马逊通过商标证书投诉跟卖侵权：
By email: copyright@亚马逊.com
By Mail: Copyright AgentAmazon.com Legal DepartmentP.O. Box 81226Seattle, WA 98108Courier
Address: Copyright AgentAmazon.com Legal Department410 Terry Avenue NorthSeattle, WA 98109-5210 USA
2.只要你有『GCID』即可進行投訴程序。
3.向对的人投诉。
有些品牌卖家会直接警告跟卖其商品的卖家不得跟卖,但是这样其实就是一个没有效果的做法,因为往往那些跟卖的卖家都不会理会你的警告,因此,你应该要向亚马逊的客服进行检举,这样子才会对于事情的处理有帮助。
4.态度要懂得转变。
在与亚马逊客服连系的过程中,你有可能会遇到处理事情效率低的客服,那这时,你有两个做法,一是关掉这个投诉案,然后再投诉一次,这样子就有可以会换到比较好的客服,二就是投诉时你要态度强硬,一开始先有礼貌呈述事情,如果客服没有积极处理的话,则是要态度严肃的再反应一次,如果真的还是未改进的话,就需要呈现出愤怒的态度(但是不需要爆粗口),一般来说,亚马逊的客服会在三次以内处理你的问题。
5.利用Test Buy的方式。
警告或投诉还没有用的，再次提醒，并在24小时后对不听警告的，可以以买家的身份去购买该位卖家的仿冒品，随便写个美国收货地址（或写个客人的地址也可以）。当收到商品后,请将商品拍照并将照片以及仿冒品与你正版商品的差异具体列写出来,将所有资料送至亚马逊官方后,如经查证属实,该卖家不但需要立即撤架他所跟卖的商品,还需要退款给跟他购买过的买家,此举是一个非常有效果的检举跟卖方法。（在商品发货签收后报告亚马逊是假货，然后给差评同时A-Z，说明是假货。而且不需要收货后拍图片的。）
买家账号可以注册很多个，一个邮箱就行，如果跟卖的删除你的订单，你就可以给差评。而且你可以不断买他的，如果他不断删你订单，你就不断给他差评。因为你的订单被删后，给差评是合情合理的。
以上为针对遇到有人跟卖你品牌商品时，你所可以採取的行动，在此也可以参考亚马逊针对侵权所做出的政策：https://www.亚马逊.com/gp/help/reports/infringement
详细方法
1.自己的品牌名称--A，授权之品牌名称或是已注册之品牌名称。
2.对方的(卖家)品牌名称--B，要投诉之对象名称或是品牌名称。
Dear"B" ,
Ithas come to our attention that "B" is using the "A" trademarkwithoutlicense or prior written authorization from "A".
"A" holds federal trademark registrations in the UnitedStates. So "B" listings violate "A" trademarkand intellectual property rights. You are also in breach of AMAZON'sParticipation Agreement.
Therefore,we demand that you immediately remove alllistings on Amazon.com in which "B" utilizes our trademarks and images protected bycopyright.
"B" currently has at least one listing on Amazon.com forproducts thatutilize "A's" trademarks and/or copyrights without authorization.
Seethe following ASIN: B001234567
"A" is the only entity authorized to provide authorization tosell its products onAmazon.com. Your listing constitutes a violationof "A's" trademark rights, copyrights, and Amazon's ParticipationAgreement.
"B"'s infringing listings must be removed immediately toprevent damageto "A" brand and lost sales.
While "A" hasmany options available under this state. But we would preferto resolve thismatter amicably. Please confirm to us in writing within 24hours, that you have:
(1)Removed all of "A's" trademarks and copyright material from yourAmazon.comlistings and any other website or public display you operate;
(2)Removed all of "A's" listings of products it claims to beassociated with "A's", including but not limited to the ASINs listed above
Failureto take action within 24 hours will force us toreport this serious violationto the Amazon seller performance team. This islicensed products to Amazon.comas well, Amazon seller performance team willtake such violations veryseriously, possibly resulting in removal of yourselling privileges onAmazon.com.
Thankyou for your attention to this matter. Pleasecontact us if you have anyquestions.
Legalon behalf of "A"
以上总共分三大重点 首先写出了自己的品牌权利，而后将跟卖卖家之侵权行为做再次强调，最后请侵权卖家立即把所有产品移除。
此模板为完整申诉版，各位遵纪守法的卖家朋友可自行调整段落内容长短！务必遵守: 目的明确，简洁明瞭，赶快学起来吧！
亚马逊品牌注册并不会防止其他卖家跟卖的功能，亚马逊的流程为：当您发现其他卖家未经授权非法跟卖时，您需要举报该卖家的侵权行为。虽然卖家支持团队很想帮助您，但是很抱歉，此问题需要您与copyright团队联系，会有专业的人员解答您的问题，关于如何联系copyright团队请查看以下信息。
举报需要准备的资料和提交的路径如下：
如果您认为其他在亚马逊销售的卖家侵犯了您的商标权，我们请您提供以下信息给我们的版权和商标调查员（仅接受英文）：
- 商品详情页面的ASIN/ISBN和商品名称
- 您举报的商家的店铺和公司名称
- 对于违反的政策的简明描述
- 违规的证据：
-- 您在亚马逊美国站测试购买该商品的订单编号（建议您最好下一个测试订单，如果无法实现，建议您仍然按照此路径尝试举报）
-- 您商标注册证明的复印件
-- 您商标UPC条形码的购买证明
-- 您测试购买到的商品的照片
- 您的地址，电话和邮件地址
- 一份您的声明，表明您知道伪证的处罚，以却保您在通知中的信息是准确的，您是该商标的持有者或者代表商标持有者授权者
- The ASIN/ISBN of the item"s detail page and the product title
- The store or business name of the seller you are reporting
- A concise explanation of the violation
- Proof of the violation:
--Amazon.com Order ID of a test buy that confirms the violation
--Copy of your trademark registration certificate
--Proof of purchase for the product’s UPC bar code
--Photos of the item(s) you received in the test buy
- Your address, telephone number, and e-mail address
- A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the trademark owner or authorized to act on the trademark owner"s behalf.
发送E-Mail至：copyright@亚马逊.com
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